A recent profile of TRSA Chair Noël Hammer Richardson in the Sacramento Business Journal gave the association’s newly elected top officer an opportunity to publicly tout linen, uniform and facility services as a “silent” but crucial industry. In addition to examining her career, the article discussed her company (she is CEO of Shasta Linen Supply, Sacramento, CA) and offered her perspectives on COVID-19 recovery.

Drawn to her story by a TRSA news release that noted that she is the first female chair in TRSA’s 108-year history, the Journal also published comments on Hammer Richardson from two industry colleagues: Randy Bartsch ...