As a follow-up to the TRSA Human Resources Committee’s recent survey on recruitment/retention issues (click bit.ly/hirebits to learn more), Textile Services posed the following questions to Sean Hearn, committee chair and regional HR manager for Mission Linen Supply, Sacramento, CA.
 
How significant is employee turnover in the industry today, particularly plant personnel in the “millennial” age group (born 1984-2004)?
 
Turnover is a very significant issue for industrial laundries. One key component to achieving maximum efficiency is being able to establish crews that are well trained and have established methods to best perform their duties ...