Stop and think for a moment … What if you had the mandate and the means to oversee the design and construction of a very large, ultramodern commercial laundry? Your mission would be to enhance your company’s ability to compete in growing healthcare and hospitality markets both today and for decades to come. How would you do it?
 
Easy in, easy out
 
Rocco Romeo and Pete Rainville, CEO and COO, respectively, of HLS Linen Services, Ottawa, Canada, confronted this challenge three years ago. That’s when they launched a strategy that led to the formal ...