Attendees of TRSA’s Second Annual Hospitality Conference received a detailed overview of shifts in the hotel trade from keynote speaker John Burns on Feb. 4 at the Westin Las Vegas Hotel & Spa in Las Vegas. Burns, president of Hospitality Technology Consulting, shared with the approximately 100 attendees how hotel chains and independents, like the rest of the economy have grown steadily over the 11-year expansion that followed the Great Recession of 2008-’09. Of course, hotels, like all businesses that require massive amounts of manpower to provide expected services for guests and other aspects of their operations, are finding labor ...