A new Hotel & Resort Laundry-Linen Community seeks to combine the expertise of operators of on-premise (OPLs) and outsourced laundries to improve the efficiency of both types of hospitality linen services. Launched last fall with an invitation from TRSA, the group’s initial activity consists of inviting hoteliers to participate in landmark research.

Results from this Hotel & Resort Laundry-Linen Study will prompt individual properties to compare by segment, size and location their practices against national norms, facilitating quality improvements and cost control. The community will foster information sharing, focused on key metrics for evaluating costs, improving quality, saving energy and ...