In business, tough times come and go. Whatever the state of today’s economy, whether we’re in a recession or not, it won’t last forever. Eventually, every textile service business experiences times when sales are down, the phone isn’t ringing often enough, and expenses, such as diesel for trucks, are rising (as they are now) weekly if not daily. 
 
When revenue is tight, it may seem natural to pull in your horns. Take shelter until the storm passes. But that’s exactly the wrong thing to do. Even in lean times, there are plenty of customers out there. That’s ...