Patrick Garcia, president of Division Laundry & Cleaners, San Antonio, learned the hard way what operators need to do to survive a major fire. After a devastating, June 2001 blaze leveled this healthcare/hospitality facility, Garcia and his team, including several family partners, spent the next two years fighting to stay in business until a new plant opened on July 1, 2003.

REVIVING DIVISION

Looking back, Garcia says that in hindsight, there are two things he would have done differently had he known what he knows today: 1) make sure you have sufficient business-interruption coverage and 2) get a realistic ...