The leading European textile service companies recently gathered in Paris with their most important suppliers and national associations to network and further develop their strategies and policies. Though the general business mode was positive, challenges have arisen with new market conditions, disruptive developments, including digitalization, and related trends.

The biennial conference of the European Textile Services Association (ETSA) on June 14-16 drew more than 110 high-profile executives, mainly from the European textile service community. Conferees included representatives from 24 member companies and five national associations, including TRSA President and CEO Joseph Ricci.

Charlie Betteridge, vice president ...