As members gather at this month’s Tech/Plant Summit, the discussion will center on new equipment, systems and software that can enable your laundry to operate, better, faster and less expensively than ever before. That’s as it should be, and we do our part in February’s issue by highlighting innovations from wastewater management to dust control and more. 
 
Nonetheless, technology can’t substitute for a sound business strategy. Nor is it the only answer to challenges. This month, we look at two examples of companies that have embraced technology as part of a plan for growth in a changing ...