In my role as chairman and as a member at TRSA-sponsored events, I’ve been able to connect with many textile service operators and associates from around the world. I’ve discussed the textile services industry with operators as far apart as Australia and Northern Europe. Although these operators are on opposite sides of the globe, I have found that the major issues facing them are the same as ours. Operators in Europe have the same safety, energy and productivity concerns that operators in North America have. Although the general issues are the same, some of the specifics are different, which means ...