TRSA’s recent Joint Committee Meeting (JCM) in St. Louis included a series of 17 presentations and small group “breakout sessions.”  These meetings covered a remarkable range of topics, from leadership strategies to dryer efficiency, microfiber dust control products, water recycling, innovations in route accounting and much more. We offer brief highlights below, organized around key themes.
 
Leadership
 
Steve Spreier, manager of costume and F&B services for Walt Disney World, Orlando, FL, addressed a general session meeting on Day III (Sept. 20) on a subject Susan Witcher alluded to in her comments on the Faultless ...