Jackie Punch tells a story that reveals much about the leadership style of TRSA’s new Chairman, G&K’s Jeff Wright.
 
“He’s a great teacher,” says Punch, senior vice president of G&K Services. “I’ll give you an example. I’m head of HR, but I came out of retail, which is a different industry. He’d say, ‘Jackie did you understand that? Let me explain how that works in our business.’ He really makes sure that others understand the key components. He doesn’t get into all the minutiae, but he makes sure he gives enough information. As a leader, I think ...