The hospitality industry, like so many other business sectors, has been crippled by the COVID-19 pandemic. It will come back, but with increased scrutiny, and will require a change in the way many of us perform the normal course of business. Safety and risk reduction are currently at the forefront of plans for reopening. The “Safe Stay” initiative sponsored by the American Hotel & Lodging Association (AHLA) is a positive step forward and a critical platform for our industry to thrive once the pandemic recedes. Providing assurance to guests and team members that infection-control measures are in place will be ...