Getting a bird’s-eye-view of your business is never easy when every day you’re “boots on the ground.” The introduction to the linen, uniform and facility services industry in Laundry Operations and Management provides veteran managers with a refreshing perspective on fundamentals that reminds you why your business earns a fair profit and continues to grow. In the same vein, this opening chapter orients newcomers to basic production, service, sales and administrative concepts.

Facilities. Distinguishes between laundries and service centers, noting the ever-improving economies of processing and servicing millions of pounds of laundry from these locations thanks to the industry’s dedication ...