In the past year, you’ve seen me write about and heard me speak of my belief that our industry is entering a Golden Era. There’s so much opportunity in the marketplace today for textile services that it seems difficult to know even where to start. But when you think about it, there’s a logical place to begin: leadership.
 
I am a firm believer that success is incumbent on leadership at all levels of an organization. In our industry, leadership must be everywhere from the production floor to the delivery route to the executive offices. But it’s also ...