The competition for new laundry clients can be fierce, as can the pressure to retain existing customers. With competition already intense, imagine how it would affect your ability to get new business, if say, your direct rival for that business was able to offer a sweeter deal because it was able to get certain tax breaks or offer its employees much lower wages because of its operating status. What would you do then? We recently caught up with operators that found themselves in this type of predicament, competing against nonprofit entities for business in their local service areas. 
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