Amid an ever-evolving range of technology and work practices in the commercial-laundry industry, one constant remains: the critical role of effective management and supervision.

TRSA’s virtual management and supervisor skills training program, LevelUp, marked its first anniversary last month. This on-demand training initiative has empowered plant leaders with the skills and knowledge essential to drive success in today’s competitive landscape. But that’s not all: program participants have made a significant quantitative impact on their plants: saving operators millions of dollars by preventing lost time, rework, reducing quality issues and strengthening customer retention.

At first glance, a visit to the LevelUp ...