Empire Laundry epitomizes the determination of its two founder directors to deliver exceptional customer service to their chosen service-sector customers, which are found among the crowded streets of central London. That is the chosen market for Empire Laundry. The company plies its trade servicing the exacting laundry demands of 5-Star hotels, multi-starred restaurants and the burgeoning demands of exclusive-serviced apartments—all of which cater to the needs of elite members of the traveling and dining public. 
 
Matthew Simon, one of the founder directors, explains the origins of the business: “We set out as a laundry in 1991, offering ...