An effective safety program can help a commercial laundry in multiple ways—from enhancing productivity and streamlining production to improving morale and reducing turnover. Fewer incidents also can lower insurance costs, particularly for vehicle liability and workers’ compensation rates in cases involving fleets or plant equipment.

For a laundry operator, the key to obtaining lower insurance premiums rests on one’s loss ratio, says Michael Rayo, a risk advisor for Haylor, Freyer & Coon Inc, an Alera Group Company, Syracuse, NY (see related article, pg. <34>). That figure is calculated based on the amount of premiums vs. the value of claims paid ...