There’s a lot of pride today among textile service operators and associates. Our industry is growing sales, improving operations and becoming a leader in environmentalism and conservation of natural resources.
 
That pride has a way of binding us together, and so when there’s bad news that comes out about our industry, I think we all feel a similar pain. This is especially true when there’s an accident. In the last year, there have been fatalities in the industry that have gained public attention, and the resulting news reports that have put our industry into a not-so-flattering spotlight ...