TRSA recently held a webinar titled “Production Benchmarking Metrics” featuring Chip Malboeuf, vice president of engineering and operations for ImageFIRST Healthcare Laundry Specialists, King of Prussia, PA.

Malboeuf previously served as president and principal for Turn-Key Industrial Engineering Services Inc., a Charlottesville, VA-based industrial engineering firm that specializes in providing facility planning and process improvement services for companies in the linen, uniform and facility services industry. He has 24 years of experience in process analysis and layout design for the textile services industry and is Lean Six Sigma certified.

Malboeuf began by describing benchmarking as “Something that serves as a ...