When two or more people spend time together, they’re bound to come into conflict. Because conflict-related problems can spread quickly in the workplace and damage entire teams, departments, and even organizations, savvy managers know how important it is to nip those problems in the bud whenever possible. However, to do so requires managers to skip a “one size fits all” approach and instead tailor their response based to each specific situation.

FIVE STYLES OF CONFLICT MANAGEMENT

Before you can come up with a plan, you first must figure out which conflict management approach works best for your particular problem ...