Key topics at TRSA’s 2nd Annual Marketing & Sales Summit on Dec. 4–5, 2019, in Tampa, FL, included discussions by linen, uniform and facility services marketing professionals of customer growth/retention issues, social media and digital opportunities, employee hiring and retention, emotional intelligence and more.

The summit kicked off on Dec. 5 in Tampa, FL, with a presentation by CITY Clean and Simple executives Chriss Carsello and Emily Hauber. Their presentation, titled “Marketing, Sales and the Digital Age,” touched on the ways that CITY is using digital channels, including social media, videos and more, to communicate to customers and prospects, as ...