David Cesari, president & CEO of Morgan Linen Service Inc., Albany, NY, understands that while offering customers quality and service is critical, it’s only part of the puzzle that operators must solve to grow their businesses in 2010 and beyond. 
 
You’ve got to keep up with plant technology as well, says Cesari, whose father became a partner in the family-owned company in the early 1980s during a 46-year career with Morgan Linen. Cesari notes that Morgan Linen has invested significantly in equipment needed to boost throughput and save energy and water. “We’ve probably put $7.5 million in ...