TRSA recently hosted its first Strategic Industry Town Hall as a continuation of our efforts to gather critical insights and feedback from industry leaders regarding the path forward for the linen, uniform and facility services industry. More than 120 linen, uniform and facility services professionals including nearly 75 CEOs, executives and owner/operators and 35 associate supplier partners participated in the half-day program on June 23. The Town Hall began with a general session presentation by Dean West, CEO, Association Laboratories. He outlined recently completed qualitative research based on insights from stakeholders, including laundry operators and supplier partners.

The qualitative research ...