TRSA’s recent Annual Business Meeting in Alexandria, VA, included the swearing in of a new Chair Noël Hammer Richardson, as well as four new members of TRSA’s 18-person Board of Directors who’ll provide oversight for all TRSA programs and policies during their three-year terms. Below is a brief overview of each new Board Member’s background and their thoughts on the importance of their service to the industry.

Vicky Cayetano: A former first lady of Hawaii, Cayetano has a background as prestigious as it is diverse. A past chair of the Chamber of Commerce of Hawaii, she founded United Laundry ...