TRSA recently hosted its inaugural Virtual Roundtable for general managers. Topics discussed during the 90-minute virtual meeting included building middle-management, maintenance and engineering staffing and employee retention.

Peter Phillips, president, Trailwalk Holdings Ltd.; Alan Sowers, general manager, Alsco Uniforms, Charlotte, NC; and Christopher Stammer, CEO, Volu Interactive, served as facilitators for the wide-ranging discussion on Jan. 26.

Following, a brief introduction from Ken Koepper, TRSA’s director of member and industry relations, the 60-plus attendees broke into smaller groups of roughly 15-20 participants to share their thoughts on topics including:

• Competing with other industries for maintenance/engineering staff, such as ...