Let me begin by thanking everyone who has reached out to welcome me as TRSA’s 66th elected leader. I greatly appreciate your support and confidence that we’ll continue to advance our industry in the next two years.

As your new Chair, I am eager to build on the foundation laid by my predecessor, Noël Richardson of Shasta Linen Supply. Notable is the significant headway that Noël has made in the last two years in promoting diversity, equity and inclusion (DE&I)—particularly the need to bring more women and minorities into the leadership ranks of our companies. TRSA transitioned its Women in ...