Most U.S. laundry operators understand that it takes a fierce dedication to succeed in the hospitality and food and beverage (F&B) sectors of textile services. At the same time, most relish the challenge of winning new business, finding ways to enhance efficiency and maximize competitiveness.
 
During TRSA’s June 15-17 tour of six laundries in the greater London area, some 20-plus TRSA members learned that their counterparts in the United Kingdom (UK) have a similar focus on continuous improvement in each of these areas. Most also savor their success, despite narrow profit margins, resource-management pressures and other issues ...