In some ways, business-to-business (B2C) transactions are evolving along the lines of business-to-consumer (B2B) relationships. For consumers, technology has made payments via electronic portals quick and easy—from ordering goods on Amazon to paying online for everything from groceries to lab fees that insurance doesn’t cover.

MANUAL TO AUTOMATIC

For linen, uniform and facility services companies, today’s leading route-accounting software vendors offer online portals that allow customers to pay for the processing of rental or customer-owned textile goods through online portals. It’s quick, easy and secure—with less paperwork and hassle for customers, route service reps and laundry accounting departments. There ...