Pilgrim Mat Services, Tucker, GA, is an Atlanta-area facility services company with an above-and-beyond approach to customer service that’s designed to set is apart from competitors—large, small and in between. 
 
“We are completely service driven,” says John Davenport, president of Pilgrim, which he founded in 1968. “I don’t know how much money you can make in the facility service business in the plant. It’s not like the linen business or the uniform rental business because frankly there’s just not that much plant involved. Of course yes, you want a clean product. And no you don’t want to ...