We recently interviewed Production Management Institute founder Roger F. Cocivera, with an eye toward gauging PMI’s impact on laundry managers and executives over three decades.

“I’m certainly glad that it lasted 30 years,” said Cocivera of the program that now bears his name. Initially, as a Production Committee member in the late ’80s, he experienced resistance to the idea of an educational “institute” for production managers. “In the very beginning everybody told me ‘You can’t do it.’ All I can say is get rid of that word in your vocabulary because when people said it couldn’t be done to me ...