For July, we offer insights for linen, uniform and facility services marketers on handling persistent customer relations challenges. All you need to do is visit the Resource Library at www.trsa.org. These blogs—available only to TRSA members—are a quick read on how to reinforce fundamental strategies for controlling textile loss and structuring customer agreements.

Reduce Textile Product Loss

Many operators see textile inventory shrinkage as an unavoidable reality of the business. So, they build it into their budgets. It’s common for customers to receive credits even when they’re at fault for misusing or losing items. It takes high tolerance ...