It’s sometimes said that having a positive attitude—even in the most trying of times—is the true test of leadership. Do you have the nerve to carry on when conditions look bleak and the prospects for near-term improvements seem, at best, elusive? The team at Arway Linen and Uniform Rental Service, a Philadelphia independent specializing in the hard-hit food and beverage (F&B) sector, looks at the current downturn as a challenge but also an opportunity to prepare for better times.

“I for one am very encouraged about what the future for us is going to be,” says Plant Manager Dewain Easley ...