Core to any laundry, regardless of size, is proactive maintenance (PM). The chief engineer defines the strategic business plan for sustained operations, including a budget and resource schedule to support known equipment-service requirements. Plant engineers oversee the execution of a tactical plan, working closely with production managers to minimize equipment downtime, while supporting the defined PM schedule. Production managers communicate with the engineering team when equipment is not operating up to a plan standard or is offline and in need of repair. Unfortunately, even the best-maintained equipment at some time will present an issue. Some issues can be resolved internally ...