A wide range of members, from single-plant local operators to regional and international chains underscored TRSA’s focus on industry collaboration during the May 18-19 Production Summit & Plant Tours in Chicago. This program reflected participants’ interest in learning about practices from industry colleagues whose organizations may differ from their own. The 80 attendees also were enlightened by consultants who offered economywide perspectives on labor-force issues, giving attendees ideas on how they can improve staff recruiting/retention.

Information-sharing and networking culminated at this event May 19 when two of America’s largest laundry operators opened the doors of their local operations to Summit ...