TRSA’s recent Annual Production Summit & Plant Tours in Kansas City, MO, provided two days of cutting-edge professional development with 91 attendees from across North America participating in focused sessions on plant-production issues, followed by a day of touring two Kansas City laundries.

The opening day of the May 10–11 Production Summit began with a keynote speech from Dr. Melissa Furman, MS, DBA, founder and consultant at Career Potential LLC. Furman’s talk was dubbed Managing and Leading the Future Workforce. Her keynote address offered guidance on challenges affecting the workforce, such as burnout, generational gaps and acknowledging personal biases (see ...