Textile Care Services recently completed a wash aisle makeover of its healthcare/hospitality plant in Rochester, MN. The new machinery and systems have fueled faster production and better quality (fewer rejects), while saving energy and labor. Bonus effects include improved staff morale/retention, along with enhanced “curb appeal” to prospects of the company’s laundry services.

“We just took a potential customer through the plant,” said General Manager Paul Jewison. “I mean they were blown away. That’s pretty impressive to walk into an operation like this, and see that it’s all brand-new equipment.” Prospects notice when a company is investing for the future ...