‘Prove It’: Prospect Tours Promote Minority-Owned Metro Laundry
Editor’s Note: Metro Laundry Service (MLS) provides laundry services for hotels in and around Washington, DC. Founded in 2002 by Bernard Young and now led mainly by his nephew, COO Steven, the company has grown significantly in recent years, but—like hospitality laundries nationwide—it has suffered from COVID-19-driven losses. Diversity issues also have had an impact on this company in Capitol Heights, MD. Excerpts of our talk with Steven and Business Development Consultant Richard Burney (who’s also African-American) follow.
How diverse is Metro Laundry Service?
Young: Our company internally is very diverse, especially our management team. Our management team is ...
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