Frank Gundrum, Indianapolis, is a 30-year-plus veteran of laundry operations. Before a recent turn to consulting, he served as VP and COO with United Hospital Services in Indianapolis; as a director of operations for Paris Companies and as a plant manager for National Linen Services. Below are several questions we posed to Gundrum on the topic of optimizing plant operations. His answers follow.

How much emphasis should operators put on “optimizing” equipment?

There should always be an extremely high emphasis on optimizing equipment. Making the best use of your equipment and ensuring that it is up to date with ...