As I work with clients and observe leaders, I notice that the speed of business is accelerating at an alarming pace. With this faster pace comes more immediate change. With more change comes an increased probability for conflict and misunderstanding.

With business moving at near Mach speed, conflict in the workplace is a virtual certainty. It’s not a matter of if conflict will happen, it’s a matter of when. How leaders respond and deal with conflict often determines the outcome. Does the team safely navigate through it and discover ways to learn, grow, and improve or drift into petty divisions ...