Onboarding new route sales and service personnel (RSRs) requires much orientation to linen, uniform and facility services fundamentals—some company-specific guidance, but much generic training content that applies to all outsourced laundries. TRSA and Performance Matters, Columbia, SC-based consultants, are partnering to help you accelerate this function.

The new RSR QuickStart training is built on real-world scenarios, guided by industry experts whose hands-on experience makes for engaging video lessons.

Because veteran RSRs benefit periodically from fundamentals review, too, the partnership is offering ProTrack, a similar course that refreshes drivers on core competencies and performance benchmarks. It’s a skill-sharpener aligned with ...