As the baby boomers continue retiring, the next generation of the linen, uniform and facility services industry professionals are stepping into new leadership roles. In fact, research indicates that up to 35% of your current workforce is eligible for retirement. These changes are impacting every level of independent, regional and national companies from ownership and executive management to plant and production managers, resulting in the potential loss of many years of institutional knowledge and experience. In addition, labor shortages and evolving customer requirements are requiring more diversity throughout organizations to enhance customer service, improve decision-making and leverage technology.

TRSA’s new ...