“There are lessons that you learn the hard way,” said Gary Lazarre, director, product support for Pellerin Milnor Corp., Kenner, LA, speaking of his company’s experience during the Hurricane Katrina disaster in New Orleans that began on Aug. 29, 2005. While acknowledging that the company was unprepared for the disaster, fast, determined action by many individuals helped Milnor get through this period in which, “The things that happened were beyond our wildest expectations.”
 
That statement offers a fair summary of the views expressed by four TRSA member executives whose companies survived the worst hurricane disaster in living ...