TRSA recently received a copy of the first quarter (1Q20) survey of linen, uniform and facility services companies assembled by Robert W. Baird & Co. through input from TRSA members. The survey was uniformly positive on all major points, but its major drawback was that the data was gathered before the COVID-19 crisis took hold in North America.

Study authors Justin Hauke and Andrew Wittman acknowledged the COVID-19 X-factor for the U.S. economy in introductory remarks in an e-mail about the study. “We published our 1Q20 industry survey this morning,” Hauke and Wittman wrote on March 13. “Unfortunately, the survey ...