A recent TRSA-supported article in “MRO,” a Canadian website for maintenance professionals, focused on linen, uniform and facility services: “an industry that has existed for many years and anyone working in maintenance has been exposed to the service,” wrote author Peter Phillips, a Nova Scotia-based maintenance consultant and trainer.

TRSA had contacted Phillips, an MRO columnist, based on his experience in recruiting maintenance techs in various industries, to participate in a 2023 virtual discussion as a subject-matter expert on hiring and retaining such personnel. Involving him gave participants in this General Managers’ Roundtable a number of ideas for prospecting for ...