There’s no question that we’re living through challenging times. As is human nature, instinct drives us to become protective in this environment. For business operators, that may mean the urge to retract, hunker down and only think about the here and now. While that’s understandable, it’s also detrimental to the prospects for success of a company. As an owner/operator of a textile services laundry for more than 50 years, I’ve guided businesses through good and troubled economic periods. While I had to make adjustments from time to time, I always did so by keeping in mind the ultimate goal of ...