Employee retention is crucial to the success of any business, particularly in the linen, uniform and facility services industry, where high turnover rates can lead to increased costs, service disruptions and a decline in employee morale. Retaining skilled and experienced employees contributes to operational efficiency, customer satisfaction and overall business stability, while also reducing the costs associated with recruiting, hiring and training new employees.

A study by the Society for Human Resource Management (SHRM) found that the average cost to hire a new employee is approximately $4,129, with 42 days noted as the average time needed to fill a job ...