Top Performance Management

Are you a great manager? It’s an easy question to ask and a tough one to answer. At one level, of course, every manager needs to master technical skills. At a higher level, though, the requirements for success are more challenging. “Champion” managers also possess an array of personal attributes that help inspire employees to go an extra mile for the organization. 
 
“Great managers, first and foremost, have people skills,” notes Shep Hyken, a St. Louis, MO-based consultant. “Managing on the highest level means understanding and motivating employees.” So how good are you at managing those who ...

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