You know what we’re up against. The faltering housing market. Escalating oil prices. Uncertainty in the stock market. We’ve all been inundated with the bad news about the weakening of the U.S. economy. During these “tough times” customers easily lose focus on what’s important to the safety and cleanliness of their organizations; they switch to defensive cost-cutting measures. 
 
Many customers speculate that when it comes to cutting expenses, their mat service should be one of the first programs to go. It’s important that your customers avoid this line of thinking. You must build and maintain customer loyalty ...